Last updated: 2 October 2026
1. Who we are
Mika Dog Training is operated by Hondleiding, Nijverheidlaan 8, 6717 EW Ede, The Netherlands. Chamber of Commerce (KvK) number: 09193072. VAT identification number: NL001654070B33. Email: info@onlinehondencursus.nl.
Hondleiding is the controller responsible for the personal data described in this Privacy Policy.
2. What personal data we process
We may process personal data when you visit the website, create an account, purchase a course or digital product, contact us, subscribe to emails, use the learning environment or submit material for support or coaching.
This can include your name, email address, country or region, account details, order details, payment status, purchased products, course registrations, course progress, certificates, support messages, questions, submitted files or videos, cookie choices, device and browser information, approximate location and website usage data.
3. Why we process your data
We process personal data where this is necessary to perform our agreement with you, comply with legal obligations, pursue legitimate business interests or where you have given consent.
We use data to process orders and payments, create and manage accounts, provide course and download access, record course progress, issue certificates, provide support or coaching, respond to questions, prevent abuse, secure and maintain the website, keep financial records and improve our website and courses.
If you subscribe to marketing emails, we use your data to send those emails. You can unsubscribe at any time by using the unsubscribe link in an email.
4. WooCommerce and LearnDash
We use WooCommerce for our shop and checkout and LearnDash for the online learning environment. When you purchase a course, your order information may be used to create or update your account and enroll you in the relevant course.
Your account may contain information such as your purchased courses, lessons completed, progress, certificates and other learning activity.
5. Payments through Mollie
Payments may be processed by Mollie B.V. Information required to process, administer and secure your payment may be shared with Mollie. Mollie may also process information independently where required by law. We do not receive or store complete payment card details.
6. Google Analytics and cookies
We use Google Analytics 4 to understand how visitors use Mika Dog Training, how visitors reach the website and how the website performs. Depending on your location and consent choices, Google Analytics may process information such as device information, approximate location, visited pages, referral information and interaction data.
Where consent is legally required, non-essential analytics and advertising-related technologies are activated only after you have given permission through our cookie settings. You can change or withdraw your consent through the cookie settings on the website.
7. Functional cookies
We use cookies and similar technologies that are necessary for functions such as login sessions, shopping cart functionality, checkout, security and remembering certain preferences. These technologies are used to make the website and services function correctly.
8. Embedded content and third-party services
Pages and courses may contain embedded videos, forms or other content supplied by third parties. Those providers may process information according to their own privacy policies. Where required, non-essential third-party content is only activated after the appropriate consent.
9. Who we share data with
We only share personal data where this is necessary to operate the website, provide a purchased service, process payments, communicate with you, comply with the law or protect our legitimate interests. Recipients can include our hosting provider, Mollie, providers involved in WordPress, WooCommerce and LearnDash, email delivery providers, analytics providers, technical service providers and professional advisers.
We do not sell personal data to advertisers.
10. International data transfers
Some service providers may process information outside the European Economic Area. Where required, we use providers and safeguards that support a recognised legal basis for international transfers, such as an adequacy decision, the EU-U.S. Data Privacy Framework where applicable or Standard Contractual Clauses.
11. How long we keep data
We keep personal data only for as long as necessary for the purpose for which it was collected and for any period required by law. Order, invoice and accounting information is retained for the applicable statutory retention period. Certain records connected with EU VAT schemes may need to be retained for a longer period.
Course account and progress information may be retained while your account or course access remains active, unless deletion is requested and no legal obligation requires continued retention. Contact and support correspondence is kept only as long as reasonably necessary. Analytics data is retained according to the settings used in Google Analytics.
12. Your privacy rights
Depending on the circumstances, you may have the right to access your personal data, correct inaccurate data, request deletion, restrict processing, object to certain processing, request data portability and withdraw consent.
You may also lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
13. Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. No internet-based system can be guaranteed to be completely secure, but we regularly review the measures used to protect the website and customer accounts.
14. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technology or legal obligations change. The most recent version will be published on this page with the latest update date.